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Refund Policy

Clear and fair refund guidelines for Destini.ai services

At destini.ai, your satisfaction is our priority. We operate with clarity and fairness — for both our customers and our business.

1. Eligibility for Refunds

We offer refunds when:

  • •You experienced a technical issue that prevented access.
  • •You were incorrectly charged due to a system error.
  • •You cancel within the refund window (see below).

We do not offer refunds for:

  • •Change of mind after purchase.
  • •Unused services where access was provided.
  • •Personal preferences after usage.

2. Refund Window

  • •Digital services / subscriptions: within 7 days of purchase or renewal.
  • •One-time purchases: within 48 hours, if content hasn't been significantly used.

3. How to Request a Refund

Email techsupport@destini.ai with your order details and reason. We respond within 2–3 business days and process approved refunds within 7 working days.

If something didn't work out, we're here to listen at techsupport@destini.ai